Terms of Service

Last updated: 2026-08-09

1. Who we are

TrustWarden is operated by Lampo & Co LLC, 4040 Broadway Street, 2nd Floor, San Antonio, TX 78209 ("we", "us"). These terms govern your use of the TrustWarden website and service (the "Service").

2. The Service

The Service hosts security trust pages: statements you make about your company, a list of subprocessors you maintain, documents you upload, notices you send to subscribers, and logs of gate passages, downloads and sends. The content of your page is yours: you state it, you date it, and you are responsible for its accuracy. We provide the structure, the hosting and the records — we do not verify your statements.

3. Not compliance advice

The Service provides publication and record-keeping, not legal advice. Whether your statements, notices or agreements satisfy any legal requirement (including GDPR Article 28) is a determination for you and your advisers. The built-in confidentiality undertaking is a convenience text, not a substitute for a negotiated NDA where one is required.

4. Accounts and acceptable use

You must provide accurate information, keep your credentials confidential, and be a business user. You may not use the Service to publish statements you know to be false, to impersonate another organization, or to distribute unlawful content. We may suspend accounts that abuse the Service or its visitors.

5. Plans and billing

The Free plan is free indefinitely. Paid plans are billed monthly in advance through our payment processor, Stripe, with no trial period. You can cancel or change plans at any time from the billing portal; cancellation takes effect at the end of the paid period. On downgrade nothing is deleted: items over the lower plan's limits stop being served until you are within them. Fees already paid are non-refundable except where the law requires otherwise. Prices exclude VAT where applicable.

6. Your records

Access logs, send logs and the page audit trail are append-only records of the Service's operation. While your account exists you can view them (and export them on plans that include export). If you delete your account, your page goes offline and your content is deleted within 30 days, except records we must keep for legal or billing reasons.

7. Availability

We aim for high availability but the Service is provided "as is". We do not warrant uninterrupted operation, and email delivery of notices depends on third-party providers and recipient systems outside our control. A queued notice that cannot be delivered is recorded as such in your send log.

8. Liability

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service in any 12-month period is limited to the fees you paid us in that period, and neither party is liable for indirect or consequential loss (including lost deals, audits or penalties). Nothing in these terms limits liability that cannot be limited by law.

9. Termination

You may stop using the Service and cancel at any time. We may terminate or suspend on material breach of these terms. Sections 6, 8 and 10 survive termination.

10. General

These terms are governed by the law of the operator's place of establishment, stated above, without regard to conflict-of-law rules. If a provision is found unenforceable, the remainder stands. We may update these terms; material changes will be announced on this page with a new "last updated" date, and continued use after the effective date constitutes acceptance.

Questions: support@trust-warden.com